About us
Look closelyWe Indonesia International Logistik an international logistics service provider ,providing supply chain solutions across the globe with the help of our well specialized and analyzed team of network offices. Which is our biggest key in meeting the market demands of our customers. As raw material which are present all over the world where customers requirement would be from any region ,so we have kept this mind and associated with many members across the globe to provide a efficient supply chain solution.
Indonesia International Logistik caters to logistics requirements of large multinational firms and other giant companies operating in Indonesia. Irrespective of any type of customers our motto is to provide high quality service at all time. Taking in account on the changing global trend we never stop thinking of taking a step in outsourcing business partners and vendors who can provide a wide range of services at a working cost.
Our company thirst to gain our customers respect by providing high quality service with the reasonable charges while maintaining the business ethics. We make all our services available for all range of customers, might be small weight or small size cargo each and every customer is our boss. Being a experienced logistician we could understand that every customer has their own requirement handling their shipments. Therefore we ensure to understand the requirement totally before starting the process.
Our strategic priorities
a) Service leadership
- Delivering superior personalized service for customers genuinely focusing on their needs and exceeding their expectations – and in so doing deepening relationships
- Using digital technologies to help put customers in control of their finances
- Though data, better understand and anticipate customer needs
- Grow the customer base utilising our portfolio of brands and a simple digital experience
b) Digital transformation
- Materially reduce the Group’s cost of operations by using digital technologies to simplify processes, consolidate systems and transforming the customer experience
- Create a more seamless digital experience for customers
c) Performance discipline
- Be the region’s best performing company
- Manage the business in a balanced way across strength, growth, return and productivity
- Maintain strong levels of capital, to meet the needs of all our stakeholders including regulators
- Maintain a high quality portfolio of assets, coupled with appropriate provisioning
d) Growth highways
- Focus on stronger growth in small to medium enterprises, mortgages and wealth
- Within all divisions target specific higher growth segments
e) Workforce revolution
- Continue to build a workplace where the best people want to work
- With a focus on service, continue strengthen the skills of our people to better serve customers and meet their complete financial needs
- Empower our people to drive innovation, deliver new and improved ways of working and be responsive to change
- Continue to enhance the diversity and inclusiveness of our workforce
Our company’s values
Supporting our customer focused strategy is a strong set of company-wide values, which are well embedded in our culture. These are:
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Integrity - we earn trust by demonstrating the highest standards of honesty and ethical behaviour.
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Service - we are here to help and delight our customers.
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One Team - we collaborate to deliver the best outcomes for our customers and the company overall.
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Courage - we challenge the status quo and find a way to make things better.
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Achievement - we strive for excellence and deliver results.
Sustainability
Sustainability is part of our strategy of seeking to anticipate and shape the most pressing emerging social issues where we have the skills and experience to make a meaningful difference and drive business value. Our approach makes sustainability part of the way we do business, embedded in our strategy, values, culture and processes. The strategy is centred around three priority areas:
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Helping people make better financial decisions.
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Helping people by being there when it matters most to them.
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Helping people create a prosperous nation.
Underpinning these priority areas is our commitment to doing the right thing by the customers and communities we serve, helping them through moments of change, and building a culture that’s caring, inclusive and innovative.